The concierge

Concierge · Before you arrive

The fridge, already full

Place a Woolworths order before you leave home. We collect it and have it put away before you walk in.

Kitchen ready for arrival

Grocery pre-stocking

Arrive to a
stocked kitchen

Most people lose the first afternoon of a holiday to a supermarket car park. This gives it back.

Place a Woolworths click and collect order before you arrive and send us the details. Our team picks it up, brings it into the house and puts everything away, the cold things in the fridge and the rest in the pantry.

The detail

How it
works

Everything you need to know before you ask us to arrange it.

What you do

Place the order online and send us the pick-up details.

What we do

Collect it and set it all up in the house before check-in.

Price

Collection and setup from $50. The groceries are billed by Woolworths.

Good for

Families, longer stays and late arrivals.

Worth knowing

Pick a collection slot on the day you arrive so everything is fresh.

The concierge

Where to
from here

Send us your arrival time and the order details. We will have the kitchen stocked before you get the keys. Email bookings@luxuryonthebay.com.au or text the concierge team on 0424 811 122.

Contact the team

Keep going

More from
the concierge

Chilled champagne waiting on the balcony

Champagne and flowers

Before you arrive
A table set for the evening

A grazing hamper

Before you arrive
Ballina Byron airport from the air, a plane on the apron

Someone meets the plane

Getting around
Bedroom with ocean light

Book now

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